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Terms & Conditions of Sales

Our standard terms: payment is required by the due date which is 5-days after invoice. Please do note that we only allocate stock against your order once payment has been made. After payment made orders cannot be cancelled or changed unless we can get the agreement with our manufacturer/supplier.

Customs, Duties, and Taxes: Orders that are shipped to countries outside of New Zealand may be subject to import taxes, customs duties, and brokerage fees levied by the destination country (“Import Fees”) which are the responsibility of the purchaser (unless specified on our quote/invoice).

Delivery: Goods shall be deemed received by the buyer when correct delivery by post or courier company.

Warranty: All goods are sold within the terms of our warranty or that of a particular manufacturer. Goods can only be returned if a RMA number is issued through our support portalGlobComm’s Support Policy can be found at here.

Delivery: Goods shall be deemed received by the buyer when correct delivery by post or courier company.

Faulty Goods: Goods can only be returned if a RMA number is issued through our support portalGlobComm’s Support Policy can be found at here.

Return of Goods: If it is a product for which we are a reseller only, the approval of the Distributor/Manufacturer of that product must be obtained and is at their discretion. If it is a GlobComm product please contact your Sales Manager. Any goods that are approved for return, must be unused and saleable condition in all original packing.

Software: Prior to being sold Global Communications Limited will supply all product specifications. We are not held responsible if your software application isn’t compatible to any device, and is not grounds for a return/refund.

Force Majeure: Force Majeure of any kind, unforeseeable production, traffic or shipping disturbances, war, acts of terrorism, fire, floods, unforeseeable shortages of labor, utilities or raw materials and supplies, strikes, lockouts, acts of government, and any other hindrances beyond the control of the party obliged to perform which diminish, delay or prevent production, shipment, acceptance or use of the goods, or make it an unreasonable proposition, shall relieve the party from its obligation to supply or take delivery, as the case may be, as long as and to the extent that the hindrance prevails. If, as a result of the hindrance, supply and/or acceptance is delayed by more than eight weeks, either party shall have the right to cancel the contract. Should the Seller’s suppliers fail to supply him in whole or in part , the Seller shall not be under obligation to purchase from other sources. In such cases, the Seller shall have the right to distribute the available quantities among his customers while at the same time taking into account his captive requirements.

 

Limitation of Liabiltiy: Supplier’s maximum aggregate liability for any and all losses, liabilities, expenses (including legal expenses), damages, claims or actions incurred under or in connection with a specific order issued, arising in or by virtue of breach of contract, tort (including negligence), misrepresentation, breach of statutory duty, strict liability, infringement of intellectual property rights or otherwise, shall in no circumstances exceed a sum equal to the total price of the Call -Off in question

In all cases, Global Communications Limited will work with you to resolve your issue.